Testimonials

"I hired Suzanne Paling of Sales Management Services to assist me in strengthening the sales capabilities of my company.  Initially, I asked Suzanne to help me develop the role of our first full-time salesperson, create a compensation plan, and review applicants.  Over time, Suzanne helped me to hire three full-time salespeople, trained each one, and then worked with them on a regular basis over their first 6-12 months. 

"Suzanne was able to improve and motivate our salespeople through coaching, practice calls and demos, and listening in on live sales calls.  She had the ability to focus our salespeople on those aspects of the sales process that were important to building trust with our prospects, and move them toward closing, as opposed to staying in their comfort zones.  She pushed our salespeople to qualify leads instead of wasting time on the phone, and to reach the decision makers.

"If we looked for outside assistance with our sales team again, we would certainly call on Suzanne for any issues that related to hiring, compensation, motivation, coaching, or closing deals."

- Company President
 

"Suzanne came highly recommended.  Most of the seasoned salespeople had been earning hefty six figure commissions and felt a strong sense of turf.  They weren't used to the idea there was any room for improvement in their performance.  When they saw Suzanne walk in, they thought 'Here we go again!  Another trainer.'  But after the first 30 seconds she had the room under her spell.  She had the perfect balance between the boot camp toughness this audience was accustomed to and a more gentle side that urged them to expand their toolset through humor, compassion, respect, and patience. 

"Suzanne's capability and professionalism far exceeded my expectations.  Suzanne has an intuitive gift of being able to inspire and lead other salespeople, urging them to grow and improve.  She's a great presenter and coach."

- Training Director
 

"I was very fortunate to have Suzanne available to me as a sales coach when I first began working for this company.  My successes in this position are a direct result of teaming with Suzanne.  Suzanne's know-how and competence enabled her to quickly recognize that although I had 7 years of sales experience that I needed direction and focus if I was to use my experience and be successful in this unique sales environment.  Suzanne's knowledge and insights helped me to be successful and develop professionally.  I am very grateful that I had the opportunity to work with Suzanne."

- Salesperson