Suzanne Paling, a recognized leader in sales management, founded Sales Management Services to provide practical advice to company presidents, owners, entrepreneurs and business executives seeking to increase revenue by improving their sales organization’s performance.
With over 25 years of experience in experience in field sales, inside sales, and sales management consulting with business owners, since 1998 Suzanne has helped more than 55 companies improve their sales performance and processes. Her clients include product and service firms in manufacturing software, construction, medical, telecommunications, recruiting, delivery, and distribution.
Previously, at Thomson Corporation’s Warren, Gorham & Lamont and RIA Group business units, Suzanne managed high-performance teams selling information services to banking, real estate, and law professionals. Her accomplishments included reorganizing and turning around a number of underperforming sales groups.
Prior to Thomson, Suzanne was a sales representative in the consumer products industry where she handled major retail accounts including CVS, Sears, and J.C. Penney.
Suzanne is the author of The Sales Leader’s Problem Solver (Career Press, 2016), winner of a Best Books 2016 Award (Business: Sales) from USA Book News, andThe Accidental Sales Manager (Entrepreneur Press, 2010), finalist for a Best Books 2010 Award from USA Book News.
Suzanne publishes a monthly newsletter with articles on topics such as “Setting Sales Reps’ Revenue Quotas” and “Managing Superstar Salespeople.” She has been interviewed on business radio stations including AM Lansing and Small Biz America and writes for publications such as Entrepreneur.com, Mass High Tech, The Boston Business Journal and American Business Magazine.
Docurated, an enterprise productivity and document management selected her Sales Management Services Blog for their list of “Top 50 Sales Management Blogs.”